PRANANTA, A. W.; AFIFUDIN, M.; TAUFIKUR RAHMAN, R.; BAHAR, A. Analyzing the Effects of Platform Reliability, Response Time, Safety Features, and User Experiences, on Customer Loyalty in Industrial Online Transportation Service in Indonesia. International Journal of Business, Law, and Education, [S. l.], v. 5, n. 2, p. 2573 - 2583, 2024. DOI: 10.56442/ijble.v5i2.900. Disponível em: http://www.ijble.com/index.php/journal/article/view/900. Acesso em: 5 jul. 2025.